I'll apologize in advance for this recommendation's length, but real examples beat imaginative words in my mind. As a skeptical first-time home buyer, I assumed the average real estate broker may be biased and incentivized to close quickly. But in my experience with Monte Davis Realty Group (Monte and Becky in particular), they are anything but average. Over a 7 month house hunt and close process, I came to learn that the MDRG truly wanted what is best for me.
They look at their clients as long-term business partners to form deep relationships with, not as a way to make a quick profit. Despite my endless questions and concerns, I was given truthful and experienced information (Monte knows the Austin metro area better than anyone). I was never made to feel my questions were undeserving or a waste of time. And throughout the process, I was never hurried to make a decision. When I finally made an offer on a home, Monte was out with me to meet inspectors and contractors. I was able to run ideas off him and he asked questions that I had not even thought of. This added up to perhaps the most important feeling for a buyer: Complete and total trust. Below are just a few examples of the incomparable service they provide: -After close, I left the country for a couple weeks. Monte offered to be a point of emergency contact for a tenant in the duplex. -Becky was totally proactive in working with the mortgage company (this is normally a relationship between the bank and the buyer, not the agent). She very well may have provided enough guidance to close timely and was in constant contact with me throughout. -Thorough understanding of the market trends, developments underway, zip codes with the most potential, and other regulatory or legal issues affecting home buying. -Ability to listen closely to the customer and provide viable listings that meet the right criteria. -Monte consistently did things beyond the ordinary, like meeting inspectors when I could not, dropping off keys, forming a positive relationship with the tenants (whose home we were invading), being on the phone with me constantly at all times of the weekday or weekend, etc... -We likely saw 15 homes together before the purchase. Many brokers would likely start to pressure the buyer at this point. Monte never did. -Advanced search and communications technologies (docusign, web meetings, etc). -Monte has a natural ability to form positive relationships with the selling agent and anyone else he deals with. I believe this helped me get the lowest possible price and it was a huge benefit when the close got delayed. -At several points, I became disenchanted by the complexity of home buying.
I ALWAYS felt better after a conversation with Becky or Monte. They remained voices of reason, reminded me that it would all work out, and had the skill/knowledge to ensure that it would. -I know from a close friend who also worked with the Monte Davis Realty Group, that that they remain proactive and available long after close. What a priceless way to get peace of mind and what particularly exceptional service for this industry! I really cannot thank the Monte Davis Realty Group or recommend them enough. I am more than happy to provide further examples or answer any questions about my experience. Thank you again to Monte and Becky!